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CasesFrom measurement to results, across twenty-four industries
Each case shows an assessment instrument in use, what the first reading revealed, the plan executed and what changed on reapplication.
- ICO Regional retail chain
Two cultures under one brand: what to measure after a merger to stop losing people and sales
Consistency and Integration from 37 to 54
Read the case → - AIR B2B software company
Many AI pilots, little value: how a software company prioritized use cases and built governance
Governance, Ethics and Risk from 38 to 61
Read the case → - IESG Agro-industrial cooperative
Export customers asked for ESG evidence; the cooperative got its house in order before the next audit
Communication and Transparency from 33 to 54
Read the case → - IPE Power distribution utility
A well-crafted plan that never reached the regional units: the gap between formulation and execution
Cascading and Execution from 44 to 62
Read the case → - IS Packaging manufacturer
Innovation that happened but was never recorded: culture, process and access to Brazil's Lei do Bem R&D incentives
Processes and Agility from 38 to 56
Read the case → - ICO Mid-sized insurance company
An insurer that sold well and served poorly: silo culture between sales and claims
Adaptability and Customer Focus from 39 to 55
Read the case → - AIR Credit union
AI in lending without losing control: how a credit union prepared its data, people and governance
Governance, Ethics and Risk from 36 to 55
Read the case → - IESG Large mining company
Many programs, little integration: a mining company tied ESG to strategy before answering investors
Strategy and Integration from 38 to 53
Read the case → - IPE Private university
Falling enrollment and a plan that never left the rector's office: a university reorganized execution
Cascading and Execution from 42 to 56
Read the case → - IS Specialty chemicals manufacturer
Safety first, innovation nowhere: a chemical company separated operational error from experimental error
Processes and Agility from 38 to 50
Read the case → - ICO Hotel chain
Twelve hotels, twelve ways of welcoming guests: how a chain measured culture before standardizing service
Consistency and Integration from 40 to 53
Read the case → - AIR Small e-commerce company
Everyone was already using AI, no one knew how: an e-commerce company brought usage inside the rules
Governance, Ethics and Risk from 34 to 55
Read the case → - IESG Mid-sized textile manufacturer
Brands asked for traceability and water data: a family-owned textile mill covered the basics before losing contracts
Communication and Transparency from 33 to 50
Read the case → - IPE Water and sanitation utility
Universal coverage targets with a legal deadline: a sanitation utility matched its plan to its capacity to deliver
Cascading and Execution from 41 to 55
Read the case → - IS Auto parts manufacturer
From build-to-print to its own solutions: an auto parts supplier got ready for electrification
Networks and Collaboration from 36 to 50
Read the case → - LID Mid-sized construction company
Good engineers, leaders by chance: a construction company looked at who runs its sites
Developing People and Teams from 41 to 57
Read the case → - LID Large pharmacy chain
Store managers caught between targets and teams: a pharmacy chain measured leadership at the counter
Leadership index from 55 to 64 in 10 months
Read the case → - LID Small regional telecom provider
From family business to regional operator: an internet provider prepared its first managers
Developing People and Teams from 51 to 63
Read the case → - IPM Large health insurance operator
A new authorization system without repeating the last rollout: a health insurer measured before switching over
Capability and Resources from 38 to 58
Read the case → - IPM Mid-sized beverage manufacturer
Two plants, two histories and one company: a beverage maker prepared its teams for a merger
Personal Value and Impact from 37 to 52
Read the case → - IPM Small financial services company
Fewer branches, more digital channels: a lender restructured its operation without losing its team
Readiness index from 50 to 61
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Cases are presented without identifying clients. Sectors, sizes and figures are examples built to show the method.