PTENES

Home / Cases / Agro-industrial cooperative

Agro-industrial cooperative · IESG

Export customers asked for ESG evidence; the cooperative got its house in order before the next audit

Questionnaires from European buyers on traceability, emissions and supply chain kept arriving with no one to answer them.

42 → 57Overall index
RegularFormat
214Respondents (82% response rate)
Context

Agro-industrial cooperative with about 2,400 member farmers and 260 administrative and industrial staff, with a significant share of revenue from customers exporting to Europe. Environmental practices existed in the field but were not systematically recorded.

Challenge

Key customers began requiring traceability data, an emissions inventory and supply chain conduct evidence, with a deadline for the next audit. The cooperative answered each request ad hoc and risked losing contracts.

Instrument applied

ESG and Sustainability (IESG)

Why this instrument. IESG shows where ESG management stands on each pillar and separates what is practiced from what is documented, which was exactly what buyers were asking for.

Format: Regular · Respondents: 214 of 260 (82%)

See the instrumentTake the free test

First application

Where the organization stood

Overall index
42 Band: Reactive 0100
  • Stagnant
  • Reactive
  • Emerging
  • Structured
  • Advanced
  • Benchmark
Results by pillar
ESG Governance and Compliance 39 Environmental and Climate Management 48 Circular Economy and Waste 51 Social Responsibility and Value Chain 35 Strategy and Business Integration 40 Communication and Transparency 33
Plan executed

From results to action, in three waves

  1. 90 days

    Material topics prioritized and owners defined.

  2. 6 months

    Data and evidence organized for customers and investors.

  3. 12 months

    ESG targets embedded in management and comparable reapplication.

Reapplication

Before and after, pillar by pillar

Reapplied after 12 months: 42 (Reactive) → 57 (Emerging).

BeforeAfter ESG Governance and Compliance 39 56 (+17) Environmental and Climate… 48 60 (+12) Circular Economy and Waste 51 62 (+11) Social Responsibility and Value… 35 52 (+17) Strategy and Business Integration 40 55 (+15) Communication and Transparency 33 54 (+21)
Business outcomes

What changed in operations

  • Overall index moved from 42 (Reactive) to 57 (Emerging).
  • Largest customer's audit completed with no major nonconformities.
  • Response time for buyer questionnaires fell from about 6 weeks to 10 days.
  • Contracts with the two largest export customers renewed.
Lessons

What this case teaches

  • The cooperative did more than it could prove. Recording it was the first win.
  • Starting from customer requirements gave the program focus and urgency.
  • The board needed to see the perception gap to take ownership of the agenda.

Want to see where your organization stands?

Start with the free quick test or talk to the team about the full application.

Take the free testTalk to the teamSee all cases

Other cases

IESG Large mining company

Many programs, little integration: a mining company tied ESG to strategy before answering investors

Strategy and Integration from 38 to 53

Read the case → IESG Mid-sized textile manufacturer

Brands asked for traceability and water data: a family-owned textile mill covered the basics before losing contracts

Communication and Transparency from 33 to 50

Read the case → IPE Power distribution utility

A well-crafted plan that never reached the regional units: the gap between formulation and execution

Cascading and Execution from 44 to 62

Read the case →

Cases are presented without identifying clients. Sectors, sizes and figures are examples built to show the method.

WhatsApp