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Private university · IPEFalling enrollment and a plan that never left the rector's office: a university reorganized execution
The strategic plan had good intentions, but program coordinators and faculty did not know what changed in their daily work.
Private university with about 1,300 faculty and staff, 14,000 on-campus students and a growing online education operation. Competition from lower-priced groups had been pressuring enrollment for three years.
ChallengeFirst-year enrollment had fallen 11% in two years and first-year dropout was rising. The strategic plan approved by the board listed 30 projects with no clear owners and no link to faculty budgets.
Strategic Planning (IPE)
Why this instrument. IPE assesses everything from context analysis to monitoring and shows where the planning cycle breaks down. Here the hypothesis was execution, and the instrument confirmed it by area.
Format: Regular · Respondents: 540 of 1,300 (42%)
Where the organization stood
- Stagnant
- Reactive
- Emerging
- Structured
- Advanced
- Benchmark
From results to action, in three waves
- 90 days
Strategic priorities narrowed and owners defined.
- 6 months
Follow-up routine running across all areas.
- 12 months
Strategy reviewed based on results and a new measurement.
Before and after, pillar by pillar
Reapplied after 12 months: 44 (Reactive) → 56 (Emerging).
What changed in operations
- Overall index moved from 44 (Reactive) to 56 (Emerging).
- First-year dropout fell from 24% to 20%.
- First-year enrollment held steady in the next cycle, halting the decline.
- Three low-demand programs redesigned or merged.
What this case teaches
- A good plan without cascading is just a document. The bottleneck was execution.
- In education, involving program coordinators is what brought the plan into the classroom.
- Halting the decline is already a result; growth takes more than one cycle.
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